11% → 60%+
Fully mission-capable rate
CYPRESS, TEXAS
I turn complex operations into clear decisions and measurable results.
Strategic operations leader, Army aviation officer, and MBA with more than two decades of experience leading people, improving readiness, and building systems that make organizations work better.
- 21+ Years Leadership
- MBA, Data Analytics
- Public Service
Target roles: Operations Leadership · Program Management · Strategy · Organizational Transformation · Public-Sector Leadership
90 hours/week
Recurring reporting work reclaimed
68 people
Maintenance and logistics organization
ABOUT ZACK
Leadership at the intersection of people, systems, and accountability.
I have spent more than two decades working in high-reliability aviation organizations, where small problems compound quickly and clarity matters. I am a CW4 Army aviation officer, Apache pilot, operations leader, and data practitioner with a finance foundation and an MBA in Data Analytics.
My career has moved through flight operations, production control, training, maintenance, logistics, safety, analytics, and organizational leadership. The common thread is simple: understand how the whole system works, make the priorities visible, give people useful tools, and follow through until performance changes.
As I prepare to transition from military service, I am focused on senior operations, strategy, program leadership, transformation, and public-sector roles where disciplined execution and clear decision support can make a meaningful difference.
Clarify the system
See the workflow, constraints, handoffs, and incentives before prescribing a fix.
Equip the people
Turn expectations into usable tools, standard work, and decisions people can act on.
Measure what matters
Use a small number of credible indicators to expose risk and guide attention.
Close the loop
Create ownership, review results, adjust quickly, and follow through to completion.
SELECTED IMPACT
Results built through disciplined operating systems.
Selected results demonstrating the scale, methods, and measurable outcomes of my work.
11% → 60%+
READINESS TURNAROUND
Improved performance by redesigning the operating system—not chasing symptoms.
Used root-cause analysis, workflow redesign, standard work, accountability systems, and disciplined follow-through to raise the fully mission-capable rate from 11 percent to more than 60 percent.
- Root-cause analysis
- Workflow redesign
- Performance management
90 hrs/wk
DECISION SYSTEMS
Returned time to the team while improving what leaders could see.
Built five Power BI dashboards and automated reporting products across Army systems, SAP, Vantage, and Excel—reducing recurring reporting work by approximately 90 labor-hours per week across six people.
- Power BI
- Automation
- Data governance
16 aircraft
ASSET STEWARDSHIP
Balanced readiness, lifecycle needs, supply constraints, and risk.
Leads maintenance and logistics priorities for a 16-helicopter fleet valued at approximately $30 million per aircraft, plus approximately $30 million in supply and equipment.
- Resource prioritization
- Lifecycle planning
- Operational risk
68 people
ORGANIZATIONAL LEADERSHIP
Built clarity across supervisors, specialists, and partner teams.
Leads a 68-person aviation maintenance and logistics organization through 12 direct reports, including six supervisors, while coordinating across maintenance, operations, supply, training, and safety.
- Team development
- Cross-functional leadership
- Execution
EXPERIENCE
A career built in complex, high-stakes operations.
Detailed experience is available in the downloadable résumé. This timeline highlights the roles most relevant to civilian operations, strategy, analytics, and public leadership.
2024–Present
Logistics Management Officer / Aviation Maintenance Officer
Texas Army National Guard · Houston, Texas
Leads a 68-person aviation maintenance and logistics organization and synchronizes maintenance, logistics, operations, supply, training, safety, compliance, readiness, lifecycle planning, and resource priorities.
- Improved fully mission-capable readiness from 11 percent to more than 60 percent.
- Built decision-ready dashboards, KPIs, SOPs, policy memos, budget justifications, and executive reports.
- Briefs General Officers and federal officials on performance, risk, resources, and strategic initiatives.
2021–2024
Battalion Training Officer
Texas Army National Guard · Houston, Texas
Directed training operations for a large aviation unit through structured planning, performance tracking, schedule management, process standardization, and compliance oversight.
- Aligned training schedules with aircraft, instructor, personnel, and operational constraints.
- Developed tracking systems and performance measures for readiness, progression, risk, and resource gaps.
2018–2021
Production Control Officer / GS-12 Aircraft Pilot
Texas Army National Guard · Houston, Texas
Managed maintenance scheduling and production-control workflows across maintenance, supply, and flight operations in a high-reliability aviation environment.
- Served as the central coordination point for aircraft availability, work priorities, supply issues, and operational requirements.
- Analyzed maintenance data, briefed risks, and recommended corrective actions to leadership.
2013–2018
AH-64 Apache Helicopter Pilot
Texas Army National Guard · Houston, Texas
Served as an AH-64 Apache helicopter pilot with additional responsibilities as an aviation safety officer and aviation survivability officer, supporting mission planning, crew coordination, operational risk management, and disciplined flight execution.
- Planned and executed AH-64 flight operations with attention to standards, safety, crew coordination, and mission requirements.
- Supported aviation safety and survivability programs by identifying hazards, reinforcing procedures, and helping crews understand operational risk.
- Coordinated with pilots, maintainers, operations staff, and leaders to align aircraft readiness, training needs, and mission execution.
2024–Present
Independent Contractor — Data Analytics Consultant
Alpha Human Factors LLC · Remote / Houston, Texas
Analyzes aviation incident and operational data to identify safety trends, operational risk factors, and practical risk-mitigation opportunities.
- Applies predictive analytics, data modeling, and reporting methods to aerospace and defense problems.
- Translates complex safety and operations data into defensible, decision-ready recommendations.
EDUCATION
Business judgment strengthened by analytics.
2023 · GPA 4.0
Master of Business Administration
Emphasis in Data Analytics
University of the Incarnate Word
2016
Bachelor of Science in Business Administration
Finance
Thomas Edison State University
CAPABILITIES
Tools matter. Judgment connects them to the mission.
Strategy and Operations
- Strategic planning
- Operational performance
- Process mapping
- Workflow redesign
- Root-cause analysis
- SOP development
- Resource prioritization
- Maintenance & logistics
- Safety & compliance
Analytics and Technology
- Power BI
- Advanced Excel
- Python
- Stata
- Power Automate
- SharePoint
- SAP
- Vantage
- KPI development
- Forecasting
Leadership and Communication
- Executive briefings
- Decision briefs
- Policy memos
- Budget justification
- Stakeholder coordination
- Team development
- Technical writing
- Change implementation
- Board governance
CIVIC SERVICE
Public leadership begins close to home.
Since April 2026, I have served as a Director for Harris County Municipal Utility District 354, contributing to local infrastructure stewardship, utility-service oversight, resident-focused accountability, and board-level decision-making in northwest Harris County.
Governance
Apply finance, operations, analytics, and leadership experience to public-service delivery and resource decisions.
Stewardship
Approach infrastructure, contracts, services, and public resources with long-term accountability in mind.
Civic education
This site will grow to include plain-language civic information and videos for Cypress, Fairfield, and northwest Harris County.
I serve as one member of a five-director board. Views expressed on this personal site are my own and do not represent the district or its board.
CONTACT
Let's talk about the work ahead.
I am interested in operations, strategy, program leadership, transformation, analytics, and public-sector opportunities where strong systems and disciplined execution matter.